The Personnel consideration Agencyhas the authority to carry out the administrative appeals process from the reception of the file until it considers, making the decision whether strengthened or scaled or cancelled as per the weight the violation is done in question. The decree is certainly signed by the Chairman and Secretary of BAPEK. This research aims to analyze the administrative appeals to the personnel consideration body as a final step in the administration appeals process, and then see the whole problem solving if there is a arbitrariness Stand out in the allotment of disciplinary penalties as in articles 3 and 4, namely the obligations and prohibitions to be complied with. The source of this research is used with two sources of legal resources, namely the primary legal source, which is the study of interviews to speakers who are competent in implementing the problem of resolving administrative appeals dispute and secondary legal source, namely data Obtained from the literature study by reading, quoting, and studying legislation, documents, books, dictionaries, and other literature relating to the issues to be discussed.
Civil Service dispute is a dispute/dispute arising as a result of the stipulation of a State Administrative Decision in the field of personnel by the Authorized Body or Official regarding the position, obligation, right and guidance of Civil Servants. While Administrative Efforts is a procedure that can be taken by Civil Servants who are not satisfied with disciplinary punishment imposed on him in the form of objection or administrative appeal. The objection itself is an administrative effort that can be taken by the Disgruntled Civil Servant against disciplinary punishment imposed by the competent authority to punish the superior officer in charge of punishment. For Administrative Appeals alone it is an administrative undertaking that a disgruntled Civil Servant may take with respect to disciplinary punishment in the form of dismissal with respect not on his own request or dismissal with respect as a Civil Servant imposed by a punitive authority to the Employment Advisory Board
ABSTRACTPublic services are the key to running a perfect government in the framework of the obligation to serve its citizens. In practice, we often encounter complicated problems from the start to the end. So that this bureaucratic process becomes long, inefficient, and expensive. A fast and precise process is needed so that the public service process will be better in the future. One of the causes of not optimal public services in Indonesia is due to inadequate supervision of internal government. Finally, supervisory agencies have become important in their existence in Indonesia, both for direct investigation and following up on reports from the public. After conducting an investigation, the Ombudsman of the Republic of Indonesia will issue a recommendation if it is proven that the public service institution has committed maladministration. However, many question whether these recommendations are being followed. Then whether the recommendation is sufficient as a sanction for maladministration is still in question. This certainty is important to ensure that the government's performance remains prime and fully pro-people.Keywords: Public Services; Bureaucracy; Public Service Supervisory Agency; Maladministration. ABSTRAKPelayanan publik menjadi kunci dari jalannya roda pemerintahan yang sempurna dalam rangka kewajiban melayani warga negaranya. Dalam prakteknya, seringkali ditemui masalah yang berbelit pada proses awal hingga akhir. Sehingga proses birokrasi ini menjadi lama, tidak efisien, dan mahal. Diperlukan suatu proses yang cepat dan tepat agar proses pelayanan publik semakin baik kedepannya. Salah satu penyebab tidak optimalnya pelayanan publik di Indonesia disebabkan oleh pengawasan yang kurang pada internal pemerintahan. Akhirnya, lembaga pengawas menjadi penting keberadaannya di Indonesia, baik untuk investigasi langsung ataupun menindaklanjuti laporan dari masyarakat. Ombudsman Republik Indonesia dalam setelah melakukan investigasi akan mengeluarkan rekomendasi jika terbukti Lembaga pelayanan publik ...
Public services are the key to running a perfect government in the framework of the obligation to serve its citizens. In practice, we often encounter complicated problems from the start to the end. So that this bureaucratic process becomes long, inefficient, and expensive. A fast and precise process is needed so that the public service process will be better in the future. One of the causes of not optimal public services in Indonesia is due to inadequate supervision of internal government. Finally, supervisory agencies have become important in their existence in Indonesia, both for direct investigation and following up on reports from the public. After conducting an investigation, the Ombudsman of the Republic of Indonesia will issue a recommendation if it is proven that the public service institution has committed maladministration. However, many question whether these recommendations are being followed. Then whether the recommendation is sufficient as a sanction for maladministration is still in question. This certainty is important to ensure that the government's performance remains prime and fully pro-people. Keywords : Public Services, Bureaucracy, Public Service Supervisory Agency, Maladministration ; Pelayanan publik menjadi kunci dari jalannya roda pemerintahan yang sempurna dalam rangka kewajiban melayani warga negaranya. Dalam prakteknya, seringkali ditemui masalah yang berbelit pada proses awal hingga akhir. Sehingga proses birokrasi ini menjadi lama, tidak efisien, dan mahal. Diperlukan suatu proses yang cepat dan tepat agar proses pelayanan publik semakin baik kedepannya. Salah satu penyebab tidak optimalnya pelayanan publik di Indonesia disebabkan oleh pengawasan yang kurang pada internal pemerintahan. Akhirnya, lembaga pengawas menjadi penting keberadaannya di Indonesia, baik untuk investigasi langsung ataupun menindaklanjuti laporan dari masyarakat. Ombudsman Republik Indonesia dalam melakukan investigasi akan mengeluarkan rekomendasi jika terbukti Lembaga pelayanan publik melakukan tindakan maladministrasi. Namun, banyak pertanyaan apakah rekomendasi tersebut dipatuhi. Lalu apakah rekomendasi tersebut sudah cukup sebagai sanksi atas tindakan maladministrasi tersebut juga masih dalam pertanyaan. Kepastian tersebut menjadi penting untuk menjamin kinerja pemerintahan tetap prima dan berpihak pada rakyat sepenuhnya. Kata Kunci: Pelayanan Publik, Birokrasi, Lembaga Pengawas Pelayanan Publik, Maladministrasi
